People Assets

The Group recognises that the contributions and dedication of its associates are vital ingredients in the success of the business. Accordingly, the Group is committed to building equity and empowerment in all associates by illustrating consistency, integrity and respect in a transparent manner.

The Group embraces the philosophies of Employment Equity and Skills Development as necessary for the ongoing success of the business.

The Group is also committed to best practices in safety and environmental impact and has a committed policy for compliance and regular review in these areas.

A training academy is provided for associates and the associates of the Franchisees. The curriculum offered by the academy encompasses the requisites for the businesses – including managerial, selling, warehousing, human resources and customer care.

The Employment Equity Plan adopted by the Group, with input from the associates, reflects the current demographic split at management level, together with the interim target set. Management constantly monitors this process to ensure the objectives are exceeded.

Management also fully embraces, as a key business initiative, the need for an integrated Aids pandemic. This is being done using a multi-faceted approach from awareness to post-contracted psychological and physical assistance programmes.

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